Privacy Policy
Last updated: March 30, 2026
1. Data Controller
Owner: Fast Wash Car Wash SL
Tax ID: B56499536
Address: Carrer de la Torreta, 60 08810 Sant Pere de Ribes Barcelona, Spain
Privacy email: info@fastwashcarwash.com
Telephone: +34 673 36 86 68
2. What Personal Data We Process
We may process the following categories of personal data, depending on your relationship with us and the services or promotions you use:
· Identifying data, such as name and surname.
· Contact data, such as mobile phone number and email address.
· Commercial interaction data, such as participation in promotions, requests, coupons, promotional codes, and redemption date.
· Marketing and preference data, such as consents given, language, preferred channel, and opt-out or unsubscribe from communications.
· Basic technical browsing data when you visit our website or landing pages, such as IP address, cookie identifiers, or device information, in accordance with our cookie policy.
· Any other data you voluntarily provide to us in forms, messages, or communications with our team.
3. How We Obtain Your Data
We collect your personal data:
· When you complete a form on our website or landing page.
· When you participate in promotional campaigns, sweepstakes, discounts, or lead generation activities.
· When you request to receive a promotional code, coupon, or free offer.
· When you contact us by phone, email, SMS, WhatsApp, or other channels.
· When you interact with our marketing communications, always within the limits permitted by applicable regulations.
· Through cookies and similar technologies, where appropriate.
4. Purposes of Processing
We process your personal data for the following purposes:
4.1. Managing your requests and providing the requested service
We use your data to handle inquiries, respond to requests, process promotions, send you a code for a free or discounted wash, or manage any other action you have requested.
4.2. Managing promotions and campaigns
We use your data to manage marketing campaigns, verify participation requirements, assign promotional codes, monitor coupon usage, and prevent misuse or duplication.
4.3. Sending marketing communications
With your consent, we may send you marketing communications via email, SMS, WhatsApp, or other electronic means about promotions, discounts, news, and services related to our business.
If you are already a customer, we may also send you marketing communications about our own products or services similar to those you have contracted, in cases permitted by applicable regulations, always offering you a simple and free way to opt out.
4.4. Customer service and support
We may process your data to address incidents, inquiries, complaints, or requests related to our services or promotions.
4.5. Compliance with legal obligations
We may process your data when necessary to comply with legal, tax, accounting, consumer, security, or other obligations, or with requirements from competent authorities.
4.6. Business analysis, statistics, and improvement
We may use aggregated information or, where appropriate, personal data to analyze the performance of campaigns, forms, promotions, or services, improve the customer experience, and optimize our internal processes.
5. Legal basis for processing
The legal bases that legitimize the processing of your data are as follows:
· Execution of a request or application of pre-contractual measures: when you provide us with your data to receive a promotional code, respond to an inquiry, or manage a request.
· Compliance with legal obligations: when processing is necessary to comply with an applicable legal obligation.
· Legitimate interest: for example, to prevent fraud, defend ourselves against claims, improve service quality, or send communications about our own products or services similar to those already contracted, when permitted by law.
· Consent: for sending commercial communications by electronic means when required, as well as for certain cookies or other processing that requires it.
When processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of the processing carried out previously.
6. Commercial Communications and Consent
Sending commercial communications by electronic means will only be done:
· when you have given us your express consent, or
· when there is a prior relationship and we can send you communications about similar products or services of our own, under the terms permitted by applicable regulations.
In every marketing communication, we will offer you a simple, free, and accessible mechanism to unsubscribe or exercise your right to object.
7. Recipients and Processors of Data Processing
Your data may be shared with third parties only when necessary to comply with a legal obligation or when required for the provision of the service.
We may also work with providers who act as data processors, for example:
· web hosting providers;
· CRM or sales automation providers;
· email marketing or SMS/WhatsApp messaging providers;
· technology providers for forms, analytics, or customer service;
· professional consultants or administrative providers.
All these providers will process the data following our instructions and with the contractual guarantees required by applicable regulations.
8. International Data Transfers
Some of our providers may be located outside the European Economic Area or process data from outside of it.
In these cases, we will adopt the appropriate safeguards required by law, such as adequacy decisions, standard contractual clauses, or other valid mechanisms, to protect your personal data.
You can request more information about these safeguards at info@fastwashcarwash.com.
9. Data Retention Period
We will retain your data for as long as necessary to fulfill the purpose for which it was collected and, subsequently, for the applicable legal periods.
For guidance:
· Data relating to requests or promotions will be kept as long as necessary to manage them and, subsequently, for the applicable limitation periods.
· Data processed for marketing purposes will be kept until you withdraw your consent or object to the processing.
· Data necessary to comply with legal obligations will be kept for the periods required by applicable law.
When the data is no longer necessary, it will be securely deleted or anonymized.
10. Rights of Data Subjects
You may exercise the following rights at any time:
· Access to your personal data.
· Rectification of inaccurate or incomplete data.
· Erasure of your data where applicable.
· Objection to certain processing activities.
· Restriction of processing in cases provided for by law.
· Data portability where applicable.
· Withdrawal of consent at any time.
To exercise your rights, you can write to info@fastwashcarwash.com indicating your name, surname, the right you wish to exercise, and, where necessary, providing sufficient information to verify your identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your data does not comply with current regulations.
11. Minors
Our services and promotions are not directed at children under 14 years of age. We do not knowingly collect personal data from children under that age without the proper authorization from their parents or legal guardians.
If we discover that we have collected data from a minor without a legitimate basis, we will delete it.
12. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, alteration, unauthorized access, disclosure, or destruction, taking into account the state of the art, the nature of the data, and the risks of processing.
13. Cookies and Similar Technologies
We may use cookies and similar technologies on our website or landing pages. You can find additional information about their use, purpose, and configuration in our Cookie Policy.
14. Changes to this Policy
We may update this Privacy Policy when necessary due to legal, regulatory, operational, or technical changes.
In the event of significant changes, we will take reasonable steps to inform you where required.
15. Contact
If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at:
Fast Wash Car Wash SL
info@fastwashcarwash.com
Carrer de la Torreta, 60
08810 Sant Pere de Ribes
Barcelona, Spain